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Records of all transactions that you performed at ICBC Turkey Telephone Branch are kept.
Remember that you are solely responsible for the passwords you have and you created, and do not share them with anyone, including employees of ICBC Turkey.
When creating your passwords, make sure that it does not consist of easily predictable information such as your date of birth, phone number, card number, and consecutive numbers like “1234”.
Do not forget to change your passwords at regular intervals (like every 3 months) for your security.
Before starting your transactions, our Customer Representatives asks your identity information and sends SMS password to your registered mobile phone when necessary and for your security. All phone calls are recorded.
In any case of doubt, please call the ICBC Turkey Telephone Branch on 444 00 50 without losing time and provide information on your concerns.